sargon wrote:

sargon wrote:

I have tried to download my information a couple of times and I get a spinning wheel but no file is created even if I let it sit there for a long period of time. Has anyone else had this problem?

Sargon

A quick update:

I was able to generate two files last night and successfully download them to my computer. When I woke up this morning, I tried with two other files and it was able to generate the file but when I clicked on it to download, it did not do it instead sending me to the url and not letting me move the file.


So... progress is being made. Thanks a lot!

Sargon

It is working properly now so thank you to whomever tweaked it!

Sargon

sargon wrote:

I have tried to download my information a couple of times and I get a spinning wheel but no file is created even if I let it sit there for a long period of time. Has anyone else had this problem?

Sargon

A quick update:

I was able to generate two files last night and successfully download them to my computer. When I woke up this morning, I tried with two other files and it was able to generate the file but when I clicked on it to download, it did not do it instead sending me to the url and not letting me move the file.


So... progress is being made. Thanks a lot!

Sargon

I have tried to download my information a couple of times and I get a spinning wheel but no file is created even if I let it sit there for a long period of time. Has anyone else had this problem?

Sargon

I had something similar to this happen over a year ago here and eventually learned that if I came in through a different portal like Explorer rather than Google that things would be normal. Told the problem to the site at the time and it still took about 3 months for me to finally be able to come in through my regular portal without complications.

I had something similar to this happen over a year ago here and eventually learned that if I came in through a different portal like Explorer rather than Google that things would be normal. Told the problem to the site at the time and it still took about 3 months for me to finally be able to come in through my regular portal without complications.

I have tried to download my information a couple of times and I get a spinning wheel but no file is created even if I let it sit there for a long period of time. Has anyone else had this problem?

Sargon