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Kccat Posts: 4
1/12/2026
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I had 50 comics in my boxes....
in Aug, I became a Bronze member, and over the next few months added half my collection to file boxes
During the holidays, I stepped away due to work, family and, well, the chaos of the holidays
Came back on today to finish the last two pages of books I needed to price...
AND EVERYTHING IS GONE!
no listings, no boxes, NOTHING!
What happened?
There are no notices in my email to give me a hint if there was a problem...
I dread the thought of having to start ALL OVER AGAIN.
What happened? Where in cyber-space did my info go?
And how can I get it back?
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Kccat Posts: 4
1/13/2026
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continuing from last night's post -----
I originally had several HUNDRED comics listed, priced and in my boxes
Valued at at lease $2000
The boxes, and the comics listed are ALL GONE
From August til November, (i upgraded to a Gold membership), I priced, and added comics to my boxes.
From November til last night (Jan 12) I was occupied with family, holidays, cooking and work - unable to do anything with CPG
Last night, I logged in, planning to finish adding the last 3 pages of graded comics - to discover that the previous 3 months worth of work WAS GONE
Where did it go - and why?
If there was a problem, I received no emails from CPG to alert me.
And now I'm no longer a Gold member.
What is going on?
edited by KCCat on 1/13/2026
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Kccat Posts: 4
1/13/2026
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And the Saga Continues......
I just checked my Paypal account ----
monthly payments have been made to CPG since August, for Gold membership....
so why am I now only a Bronze?
Why am I paying for Gold membership if I'm getting Bronze limitations?
And why were my listings and boxes wiped out?
Is that also one of the "benefits" of Gold membership?
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jarhead_84 Posts: 623
1/14/2026
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If Ron hasn't seen this yet, I'll let him know. Sorry to hear this, but I am sure it can be fixed.
Ben
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Kccat Posts: 4
1/14/2026
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Ron did get back to me - I am probably using the wrong login/password
Unfortunately, I can't change the password until I can get into my gmail account -- and poor internet service won't let me into my gmail.account ARGHHHH!
But hopefully, tech support will help me get in tomorrow
Thanks to all who have tried to help
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jarhead_84 Posts: 623
1/15/2026
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Oh ok, good deal, glad you didn't lose everything, hopefully you've gotten in!
Ben
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katdancing Posts: 9
1/15/2026
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I'm back - and so are my boxes and all my comics - all 990 of them (so far!)
Thanks to Ben, Ron and Collectibleshop who helped me with this problem
Now - is there an easy way to transfer the 50 I listed under the Bronze account to my Gold account, without doing it one by one (again?)
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