When we complete a missing issue or incorrect data request, we move the thread here to organize the boards and let people know the book is available.
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bl73164 Posts: 79
2/1/2019
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I am trying to upload files for variants and I keep getting an upload error. I did two comics with no issues and any I tried after that errored out, I tried closing out CPG and even rebooting my PC to see if that was the issue and neither made any difference....any ideas?
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collectibleshop Posts: 3088
2/2/2019
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don't know. I just uploaded your pic of the Batman/The Maxx: Arkham Dreams Retail Exclusive B&W Buzz art edition, and it took it (so 1 off your to-do list). Only thing that page warns about is a file size over 5mb, which is darn big.
as for my advice about your other missing issues, I forgot that you're mostly reporting MISSING issues and not just variants, so you can't upload pics for issues that aren't in the database, and are doing the correct thing by reporting those here, and letting CPG take care of the rest.
The site has glitches from time to time and things may not work temporarily, but at the moment the variant pic upload works for me, so keep trying. Make sure the file name is correct and ends with .jpg (usually, not sure if they take png) and you copied it fully. I saved your pic to my desktop and uploaded it from there and it went fine.
edited by collectibleshop on 2/2/2019
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bl73164 Posts: 79
2/2/2019
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Thank you very much, I tried again today with a totally different variant and still get the error message. When I report a variant and the file won't load should I try posting an http: address to the cover?
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Ronbatman Administrator Posts: 2530
2/5/2019
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I can tell you that we are receiving scans daily so the system is working fine. There could be a corrupt file. We don't use http: addresses to add covers so that will not work. Sorry for the trouble you're having.
R
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bl73164 Posts: 79
2/5/2019
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Thanks, I'll fiddle around some more and see what happens.
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