Got burned on postage left a neg and now this!?!
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Got burned on postage left a neg and now... Expand / Collapse
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Posted 5/14/2008 11:59:55 PM


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Set 0ne (5/14/2008)
Actually, doesn't ebay suggest that you go through their dispute resolution process before resorting to negative feedback? Has anyone here ever tried that? It sounds like a pretty reasonable option to me.


Again in my first post I said I messaged the buyer asking for a refund on my shipping...I went about it in the manner I was told to do by eBay..I was friendly about it as well. But when I get a straight out NO then what can I do? So I neg them. I was unhappy with their rip off service.


That was totally the right move, and you're right that it's what ebay says to do first. I also think they have some kind of system for handling disputes, I don't really know how it works. But basically, I think they set a time when you and the seller can get together with someone from ebay and hash it out. At least that's the impression I get.

But look man. It obviously bugged you a lot that he charged so much above the actual shipping cost, and then refused to do anything meaningful about it. Negative feedback is there as a recourse for you to use when you feel like you got burned; you feel like you got burned so you used it. Makes sense to me. I probably wouldn't have, but believe me, you have many many reasons to be happy you're not me!



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what do I got? see for yourself: http://www.comicspriceguide.com/world/default.asp?m=Dgintis
Post #12338
Posted 5/15/2008 2:17:42 AM


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A $9 handing fee is high and much higher than I might typically pay but it might not be as much higher than the cost to the seller as I might think. It's part of the reason I am always slow to sell my duplicates in 1's and 2's.

Say I sell a comic for $4. My costs include...

Time to list the auction

Any time to answer questions from potential buyers

Time to invoice and then check correct payment has gone into Paypal account

Cost of packaging material

Time to package item.

Time to drive package to post office (5 miles away)

Time queuing in post office

Time to dive back home (Another 5 miles)

Cost of petrol/gas to drive those 10 miles (It's over $10 a gallon in the UK now and I get about 50 miles to the gallon)

If I calculate my time taken (perhaps a little under 1 hour) against my usually hourly rate and then add in materials and petrol, a $9 handling/processing fee does not seem quite as high as it did.

Obviously this applies to small volume sellers, mass volume sellers processing 10+ packages a day would have transporation to post office costs spread across a number of auctions.

Very big 'professional' sellers will be employing people to process the orders for them and will have wages bills to meet.

Earl.

Post #12350
Posted 5/15/2008 3:23:33 AM


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Earl Davis (5/15/2008)
A $9 handing fee is high and much higher than I might typically pay but it might not be as much higher than the cost to the seller as I might think. It's part of the reason I am always slow to sell my duplicates in 1's and 2's.

Say I sell a comic for $4. My costs include...

Time to list the auction

Any time to answer questions from potential buyers

Time to invoice and then check correct payment has gone into Paypal account

Cost of packaging material

Time to package item.

Time to drive package to post office (5 miles away)

Time queuing in post office

Time to dive back home (Another 5 miles)

Cost of petrol/gas to drive those 10 miles (It's over $10 a gallon in the UK now and I get about 50 miles to the gallon)

If I calculate my time taken (perhaps a little under 1 hour) against my usually hourly rate and then add in materials and petrol, a $9 handling/processing fee does not seem quite as high as it did.

Obviously this applies to small volume sellers, mass volume sellers processing 10+ packages a day would have transporation to post office costs spread across a number of auctions.

Very big 'professional' sellers will be employing people to process the orders for them and will have wages bills to meet.

Earl.

I do see and understand this but all those are actually doing is against eBays rules-

Note: Postage and Handling costs must not include storage costs, employee costs (except for the reasonable cost of selecting and preparing the item for shipping), business overhead expenses, or any other general business cost.

Post #12361
Posted 5/15/2008 12:36:43 PM


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Just to clarify what I was talking about. Lets say i'm willing to spend $30 on a comic. I'm fine with a $3 shipping fee so my bid will be $30 on the comic. If the Shipping costs $10 then i'll bid $23 tops. In other words, they can charge what they want but I will not be spending more than I want to.

Dropping your pants will not get you comics.
Post #12411
Posted 5/15/2008 6:30:17 PM


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Here's a different point of view:

Since you didn't believe, at first, that $10.00 was to much to pay and found out that it only costs $1.00...maybe, just maybe, everybody has been ripping you of for your entire life and this person just got caught. I think you should negative everybody...everywhere...all the time

J/K BTW...Just trying to lighten the mood (you know my opinion). 

"Psychos do not explode when sunlight hits them...I don't give a fu-- how crazy they are."

Post #12501
Posted 5/15/2008 8:52:01 PM


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Spazz- Thanks for explaining it..I understand what you mean now..I bought the item on a BIN so I couldn't do what you say but yeah.

Dead- HA..Joking aside..You know if someone is going to do that then they should be smart enough not to get caught by hiding their charges. $9 isn't the worst I've been ripped off...I recall it was around $60 to $90US on shipping. Very different story all together.

I won around 150 comics from a seller in the USA..They told me shipping would be $100US...I thought it was fine because of the weight of the books...They told me it would also be arriving by Airmail which could take up to a month, I was fine with this.

2 months passed and I didn't see the item so I got in contact with the seller telling them my concern...They got in touch with the post office which in turn let me know that AusPost had been looking for my package and was just wondering if I'd actually recieved in....i had to fill out a form to let them that I didn't.

Another 2 months pass and the comics arrive on CHRISTMAS DAY....Yea..strange. Anyways, I take a look at the package and noticed he'd sent in Freight (slowest way possible) not via AIR like he said. On the package shipping was around $30US......Now this really made me mad. For one the package was 4 months late, I was told it'd be shipped one way but wasn't.....And then the biggest kicker was I found out how badly I'd been ripped off with shipping.

I couldn't complain to eBay because it was TOO late to complain...that was the worst shipping experience I've had.

Post #12526
Posted 5/21/2008 12:38:37 AM


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Oh wow...this seller is now harassing me through eBay..I'd actually forgotten about him (pervious week I learnt how you can do follow up to someones feedback).

Today there was this in my inbox:
To be honest, I am very disappointed with your ebay feedback reply. ebay is now a monopoly money-sucker, should we support them by "honestly" putting actual postage charge on our listings and let them earn more ebay fee?! You have 205 feedbacks but it seems you are still not professional enough to make correct decision. Another point is, this deal could be a great bargain to you if I put $35 + FREE postage but it has no difference to $25 + $10. What do you think?

Anyway I see that you are also a seller but just no item on sale at the moment. I will have a close look at your ebay store and see if I can buy something from you and give you a GOOD FEEDBACK!


First thing I did was block him on my buyers list...If he thinks he can give me dooty over this I will take it further but I am chosing not to reply to him even though I'd like to give him a piece of my mind.
Post #13426
Posted 5/21/2008 9:24:52 AM


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