Got burned on postage left a neg and now this!?!
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Got burned on postage left a neg and now... Expand / Collapse
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Posted 5/14/2008 10:59:59 AM


Master Collector

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Set 0ne (5/14/2008)
thespazz (5/14/2008)
It doesn't matter to me what shipping charges are. If someone wants to charge $10 to ship a book that will cost $2 to ship, i'm already bidding $8 less anyways.


huh?


In other words, 10 bucks for shipping means that my max bid will be $10 less than if shipping were free, or $8 less than if shipping were $2.



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Post #12152
Posted 5/14/2008 11:48:58 AM


Mild Collector

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If somebody ships the books using their work postage. (Comes Fed-ex courtesy of Halliburton or the Red Cross for example) Do you feel that the seller deserves a negative because the monies didn't come out of their own pocket?



Comics by Pitt the Cat

Post #12163
Posted 5/14/2008 4:39:35 PM


A True Collector

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Pitt the Cat (5/14/2008)
If somebody ships the books using their work postage. (Comes Fed-ex courtesy of Halliburton or the Red Cross for example) Do you feel that the seller deserves a negative because the monies didn't come out of their own pocket?

And then, um, yeah, well lets see.......ok.

Post #12212
Posted 5/14/2008 6:46:36 PM


Master Collector

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Too many people here are defending unscrupulous business practices.

1. Circumventing EBay's fees is not a good business practice. If you do not like their fees, include them in the price of your item, not in S & H.
2. Cheating a person is not a good business practice. Saying one thing and doing something totally outside the customary is bad business.
3. Making money while sacrificing customer service and care will get you out of business fast.


A person buys an object, expects a reasonable object to be sent, with reasonable care with reasonable speed.

You, the people who disagree with Set, tell me that all of the above conditions were met, as stated in the auction and in the Terms and Conditions set forth by EBay and then you will have an argument, otherwise your opinion holds no water.

The point is the seller deserved the negative solely because his customer was unhappy with their service, and being misled and it is a person's right to voice displeasure with a seller, and by the grounds of extortion alone the seller should be booted off of EBay, if you can't see that then you are blind.










Where does he get those wonderful toys!

I have yet begun to surrender.

Post #12244
Posted 5/14/2008 7:52:31 PM


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The Joker (5/14/2008)
Too many people here are defending unscrupulous business practices.

1. Circumventing EBay's fees is not a good business practice. If you do not like their fees, include them in the price of your item, not in S & H.
2. Cheating a person is not a good business practice. Saying one thing and doing something totally outside the customary is bad business.
3. Making money while sacrificing customer service and care will get you out of business fast.


A person buys an object, expects a reasonable object to be sent, with reasonable care with reasonable speed.

You, the people who disagree with Set, tell me that all of the above conditions were met, as stated in the auction and in the Terms and Conditions set forth by EBay and then you will have an argument, otherwise your opinion holds no water.

The point is the seller deserved the negative solely because his customer was unhappy with their service, and being misled and it is a person's right to voice displeasure with a seller, and by the grounds of extortion alone the seller should be booted off of EBay, if you can't see that then you are blind.

Exactly...and if you don't agree with these rules and/or do not intend to abide by them, then conduct your business elsewhere.

And Set, if you do receive retaliatory feedback from this seller then that too is preposterous. As a buyer, your only responsibility is to pay in a timely manner and provide a correct shipping address. I give all my buyer's positive feedback as soon as the payment is verified...everything else is on me. Good job Set.

"Psychos do not explode when sunlight hits them...I don't give a fu-- how crazy they are."

Post #12258
Posted 5/14/2008 8:01:35 PM


Mild Collector

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The Joker (5/14/2008)
Too many people here are defending unscrupulous business practices.

1. Circumventing EBay's fees is not a good business practice. If you do not like their fees, include them in the price of your item, not in S & H.
2. Cheating a person is not a good business practice. Saying one thing and doing something totally outside the customary is bad business.
3. Making money while sacrificing customer service and care will get you out of business fast.


A person buys an object, expects a reasonable object to be sent, with reasonable care with reasonable speed.

You, the people who disagree with Set, tell me that all of the above conditions were met, as stated in the auction and in the Terms and Conditions set forth by EBay and then you will have an argument, otherwise your opinion holds no water.

The point is the seller deserved the negative solely because his customer was unhappy with their service, and being misled and it is a person's right to voice displeasure with a seller, and by the grounds of extortion alone the seller should be booted off of EBay, if you can't see that then you are blind.



I'm blind in one eye so let me see if I can split the baby.

Joker you’re talking about two different things.

1. How we run our own business.

2. The punishment for other people.

I for one try to keep my fees clear and reasonable. Because shipping and handling are estimates and because some international buyers simply don't wait for an adjusted invoice. I sometimes have cases where the shipping is much greater than the cost. (Only later that day did I release I could fit 14 comics in the flat rate mailer ect...)

I refund what I consider excess shipping cost to the buyer without prompting. It is the way I choose run my business. I just bought two 40 dollar comic lots from a chap and e-mailed him asking for combined shipping. (I knew it could be combined) He agreed and saved me $10. That was his choice and I will buy from him again.

But (and here is the crux) he would have been well within his rights not to combine the shipping. He didn't say in his listing that he combined shipping and some might argue that by requesting an invoice him instead of paying right away I was shaking him down for ten bucks. (It’s a fair cop)

The argument isn't that is it right for the chap to charge ten bucks to ship an item that really costs one buck. The argument is should you neg someone for fulfilling the terms you agreed to cause you realize you no longer like those terms.

Don't buy from him again fine... but a neg just seems strong.


Comics by Pitt the Cat

Post #12262
Posted 5/14/2008 8:13:38 PM


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The Joker (5/14/2008)
Too many people here are defending unscrupulous business practices.

1. Circumventing EBay's fees is not a good business practice. If you do not like their fees, include them in the price of your item, not in S & H.
2. Cheating a person is not a good business practice. Saying one thing and doing something totally outside the customary is bad business.
3. Making money while sacrificing customer service and care will get you out of business fast.


A person buys an object, expects a reasonable object to be sent, with reasonable care with reasonable speed.

You, the people who disagree with Set, tell me that all of the above conditions were met, as stated in the auction and in the Terms and Conditions set forth by EBay and then you will have an argument, otherwise your opinion holds no water.

The point is the seller deserved the negative solely because his customer was unhappy with their service, and being misled and it is a person's right to voice displeasure with a seller, and by the grounds of extortion alone the seller should be booted off of EBay, if you can't see that then you are blind.


Come now, that's not really fair. I mean, it said right in the listing that shipping & handling was 10 bucks. How much more up front does the seller have to be? And saying that if someone doesn't like some aspects of ebay, they should sell elsewhere is unrealistic. ebay gets so many hits, does such huge business, it's not like there's a whole heck of a lot of auction-style alternatives.

Actually, doesn't ebay suggest that you go through their dispute resolution process before resorting to negative feedback? Has anyone here ever tried that? It sounds like a pretty reasonable option to me.



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Post #12264