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RE: Grading on comics for eBay but buyer still unhappy?

Set 0ne — Sat, 27 Sep 2008 19:19:59 GMT

[quote][b]DeadOne (9/27/2008)[/b][hr]I've beenreading through several old threads/posts due to a recent problem I'm having and was just curious as to why so many "comic people" would buy a comic book with a vague (or one that they would have considered vague after the fact) description and then would want a partial refund for a comic book that might very well be graded acurately despite the defect that they were not expecting. Doesn't anyone ask the seller questions before they actually bid on the product?

(For example, hypothetically of course ;) :

I have a group of8 comics, 1947-1954 in ages, I put them in a lot and list them all in POOR CONDITION with no specifics. I state several times to ask questions before bidding and not to bid if your question is not answered. I answer all questions asked to very specific detail. The winning bidder pays $50.00 (final bid) and then complains after receiving books w/detatched covers, missing centerfolds, and/or several cut-outs. The books are obviously in POOR CONDITION, yet the winning bidder complains because I was not more descriptive despite the fact that he/she never asked a single question or had any contact before bidding.)

IMO, no refund is warranted...what are the opinions of others.
I myself would either ask a question, avoid completely, or take my chances. There are a lot of treasure hunters out there who think they might strike gold and get ticked when they hit iron pyrite instead. They then try to take it out on a seller who did nothing wrong.[/quote]

Well, take it from my mistake and learn....Discribe the comic as well as giving it a grade. If I was bidding on comics that I knew were in POOR condition I'd just simply accept the fact they'd be worse for wear (even if i didn't know about grading). To me simply put POOR in comics usually means pretty bad.

But also if I was unsure I'd question the seller before placing a bid.

RE: Grading on comics for eBay but buyer still unhappy?

Wakko — Sat, 27 Sep 2008 14:51:36 GMT

I won't do business with someone that doesn't have a return policy either if more than a couple of bucks are involved.

I've had one return in three years. I sold a pillow and they thought it smelled smoky. We didn't. I offered $10 or $15 toward getting it cleaned, but they prefered to return it. The recipient had asthma, so I don't blame them for not wanting to try cleaning the pillow.

I'm glad the refund worked for you. I'd rather give refunds all day long than have stuff coming back to relist.

RE: Grading on comics for eBay but buyer still unhappy?

The Joker — Sat, 27 Sep 2008 14:45:17 GMT

Missing pieces and cover detached are important things to note, because some comics even in poor condition do not contain those flaws. But I agree with you that if I was interested in them, I would ask for more detailed info on them, so no, no refund is warranted.

RE: Grading on comics for eBay but buyer still unhappy?

DeadOne — Sat, 27 Sep 2008 13:40:03 GMT

I've been reading through several old threads/posts due to a recent problem I'm having and was just curious as to why so many "comic people" would buy a comic book with a vague (or one that they would have considered vague after the fact) description and then would want a partial refund for a comic book that might very well be graded acurately despite the defect that they were not expecting. Doesn't anyone ask the seller questions before they actually bid on the product?

(For example, hypothetically of course ;) :

I have a group of 8 comics, 1947-1954 in ages, I put them in a lot and list them all in POOR CONDITION with no specifics. I state several times to ask questions before bidding and not to bid if your question is not answered. I answer all questions asked to very specific detail. The winning bidder pays $50.00 (final bid) and then complains after receiving books w/detatched covers, missing centerfolds, and/or several cut-outs. The books are obviously in POOR CONDITION, yet the winning bidder complains because I was not more descriptive despite the fact that he/she never asked a single question or had any contact before bidding.)

IMO, no refund is warranted...what are the opinions of others.
I myself would either ask a question, avoid completely, or take my chances. There are a lot of treasure hunters out there who think they might strike gold and get ticked when they hit iron pyrite instead. They then try to take it out on a seller who did nothing wrong.

RE: Grading on comics for eBay but buyer still unhappy?

BMXman — Mon, 21 Jul 2008 22:56:15 GMT

Although I think your grading covers the defects it's always a good idea to list any significant defects. Most people on Ebay don't really have a good grasp of grading so every little bit of info helps....D

RE: Grading on comics for eBay but buyer still unhappy?

Set 0ne — Fri, 11 Jul 2008 22:43:20 GMT

[quote][b]batfan (7/11/2008)[/b][hr]i think stuff like that should be disclosed. i would ask for a partial refund.[/quote]

Yea, they agreed with a partial refund...So it's all good :) But I've learnt a lesson too so I guess it was valuable in that sense..lol

RE: Grading on comics for eBay but buyer still unhappy?

batfan — Fri, 11 Jul 2008 18:46:16 GMT

i think stuff like that should be disclosed. i would ask for a partial refund.

RE: Grading on comics for eBay but buyer still unhappy?

Sherlock_Holmes206 — Fri, 11 Jul 2008 18:21:08 GMT

Pen marks and such are definitely things I would want disclosed as I avoid books like that. Also while I have never had to return something I don't deal with sellers with a no-return policy, I like my transactions to be worry free.

RE: Grading on comics for eBay but buyer still unhappy?

Rock56 — Mon, 07 Jul 2008 11:47:10 GMT

Always a good idea to disclose any writing or markings on the book in any grade.

As far as the no return policy, I do not take any returns either. I try to give an accurate description as possible with an enlarged scan. I then state "Please ask any and all questions prior to bidding as all sales are final."

RE: Grading on comics for eBay but buyer still unhappy?

Set 0ne — Mon, 07 Jul 2008 11:27:41 GMT

Thank you for your advice :)

RE: Grading on comics for eBay but buyer still unhappy?

borgo — Mon, 07 Jul 2008 11:16:36 GMT

I'm afraid I have to agree with buyer on this one. If it is anything other than normal wear and tear, I would specifically list it in the item description or at least in parenthesis next to the given grade. That would include such things as pen marks, date stamps, subscription creases, staple pulls, etc. Some collectors don't mind these things, but others adamantly reject these flaws. Disclosing as much as is reasonably possible just avoids problems down the line.

As far as a no refund policy...that's a no-no! It gives the buyer the impression that you are trying to hide something or that you are some kind of a "fly by night" seller. The loss of revenue from serious bids that you will lose do not make up for the few dollars that you may potentially save by not refunding an occasional book.

Grading on comics for eBay but buyer still unhappy?

Set 0ne — Mon, 07 Jul 2008 09:40:30 GMT

I arrived home to check eBay out to find a message waiting for me...Reccently I sold a comic and I gave it a grade of VG.

It had some pen marks and the subscription filled out which I didn't disclose but I thought the Grading would cover that. Possibly the person doesn't know a thing about grading comics..I'm not sure but that's also fair enough.

They sent me a message asking for a part refund or returnal of the comic. I don't take returns on anything as mentioned in my listing...I also don't tend to give refunds either unless it's a very bad mistake....But I've told them I was sorry the comic didn't meet their expectations and gave them a link to CPG grading...I also told them I sm willing to give them $5 refund.

Is this my own fault for not telling such a thing? Or is it something the buyer should have asked before bidding?

Just wanted to get your opinions on a situtaion like this..Has it happened to you?

Hehehe..but atleast they liked my packaging..lol